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Flexible Benefit Administration Web Enrollment Tool FAQ

The Web Enrollment department provides employer support, employee benefit elections, carrier notification, monthly reporting and full reconciliation of the carrier monthly invoices, including premium payments to the carriers.

Each client is assigned an application number which will be shared with you upon completion of your website build. Your employees will then access the web enrollment tool by entering your company’s unique application number. Your employees will be able to elect their benefits on this very user friendly web site 24/7. Each employee will be able to print a copy of their benefit elections upon completion of the enrollment process.

The FBA implementation team will work with the employer to complete a Plan Design, which will guide us in creating your web enrollment tool. The plan design includes pertinent information for creating your web tool. Things such as:

  • Benefit Plan Year
  • All benefit eligibility rules for benefit participation.
  • The types of benefits offered to your employees, such as medical, dental, vision, FSA, HSA, life insurance, STD, LTD, as well as any company paid benefits.
  • Any universal credits or company cost sharing.
  • Employee status or different class of employees which could affect benefit offerings.
  • Payroll schedule
  • Employee census, which includes employee social security number, address, date of birth, salaries, hire date
  • Company logo in .jpg format

We ask for a 90 day implementation process. This is to ensure the collection of data and website set-up is correct and fully tested by both Lifetime Benefit Solutions and our new clients. Once our clients have signed off that the website is working to their expectations and includes all benefits, we will open the site for the employees.

The web tool can be used for Open Enrollment elections, new hire elections and qualified life event changes.

Yes, this system is very versatile.  We are able to setup benefits based on employee location, division, classification, payroll schedules, etc. as needed.

Yes, we will provide training on how to access the various reports that are available to assist you with your benefits administration.

Yes, every Sunday from 2:00 AM until 12:00 PM, the software vendor provides system maintenance and software updates during this time period.

Yes, the web tool is a secured site and Innovative Process Administration, the software vendor, takes every precaution to ensure the safety and integrity of the information gathered on this enrollment tool.

We will be happy to provide a web demonstration. Please contact our Sales department at
1-800-356-1029.

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