As the President of Lifetime Benefit Solutions, Lori is responsible for overseeing the strategic plan and executive leadership for the organization, as well as ensuring that our team of 200 employees is focused on delivering on our commitments to our members, employers, and brokers. Lori has a strong background in sales, management, and human resources, and has a passion for building solid relationships.
Vice President of Operations and Process Optimization
Trish is the Vice President of Operations, leading the System Business Process Optimization department and the IT and Operations Departments of Lifetime Benefit Solutions. Trish is responsible for the Lean Process Improvement portfolio management, process improvement project governance, mentoring, methodology, and training, along with the operational and IT leadership within Lifetime Benefit Solutions.
Director of Pharmacy Consultation
As the Director of Pharmacy Consultation, Amy is responsible for strategic pharmacy initiatives and programs, providing consultation to employer groups and brokers regarding pharmacy issues, prescribing trends and patterns, clinical developments, and impact and actions that can be taken to assure cost effective use of prescription medications.
Vice President of Sales Administration and Customer Experience
Patty is the Vice President of Sales Administration. She has extensive operational knowledge and expertise in working with staff and management at all levels to improve organizational processes, communications, quality and effectiveness. Patty brings these skills to LBS with oversight of client services, implementation and client experience functions.
Director of Finance
Kristen oversees the Finance functions of Lifetime Benefit Solutions including the Budgeting and Forecasting and Administrative Billing process and collections. She serves as the Finance Liaison to the Lifetime Healthcare Companies’ Leadership and Financial Reporting teams to ensure ongoing communication and reporting. Kristen has extensive experience with regards to financial planning, analyzing financial implications, and leading cost savings and quality improvements.
Director of Sales and Account Services
As the Director of Sales and Account Services for Lifetime Benefit Solutions, Michele’s responsibilities include promoting Lifetime Benefit Solutions to the marketplace, through sales, advertising, marketing, referral sources, and integration with our external partners. In addition to new business sales, the role also has responsibility for the account management and retention efforts for existing business and the overall client and broker experience strategy.