Lori Florack
President
As the President of Lifetime Benefit Solutions, Lori is responsible for overseeing the strategic plan and executive leadership for the organization, as well as ensuring that our team of 200 employees is focused on delivering on our commitments to our members, employers, and brokers. Lori has a strong background in sales, management, and human resources, and has a passion for building solid relationships.
Lance Burgess
Vice President of Sales and Marketing
Lance oversees our Sales Team and serves as the liaison to the Lifetime Healthcare Companies’ Leadership Team to ensure ongoing communication throughout our partnership. Having over a decade of experience, Lance has extensive knowledge and expertise in sales and strategic planning, with a focus on customer satisfaction.
Patricia Mooney
Director of Operations and Process Optimization
Trish is an Executive Director in the Operations Excellence Division leading the System Business Process Optimization department and the IT and Operations Departments of Lifetime Benefit Solutions. Trish is responsible for the Lean Process Improvement portfolio management, process improvement project governance, mentoring, methodology, and training, along with the operational and IT leadership within Lifetime Benefit Solutions.
Amy Handelman
Director of Pharmacy Consultation
As the Director of Pharmacy Consultation, Amy is responsible for strategic pharmacy initiatives and programs, providing consultation to employer groups and brokers regarding pharmacy issues, prescribing trends and patterns, clinical developments, and impact and actions that can be taken to assure cost effective use of prescription medications.
Patricia Ciciarelli
Vice President of Sales Administration and Customer Experience
Patty is the Vice President of Sales Administration. She has extensive operational knowledge and expertise in working with staff and management at all levels to improve organizational processes, communications, quality and effectiveness. Patty brings these skills to LBS with oversight of client services, implementation and client experience functions.
Kristen Hubacher
Executive Leader of Finance
Kristen oversees the Finance functions of Lifetime Benefit Solutions including the Budgeting and Forecasting and Administrative Billing process and collections. She serves as the Finance Liaison to the Lifetime Healthcare Companies’ Leadership and Financial Reporting teams to ensure ongoing communication and reporting. Kristen has extensive experience with regards to financial planning, analyzing financial implications, and leading cost savings and quality improvements.
