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Leadership Team


Lori Florack from Lifetime Benefit Solutions

Lori Florack

President
As the President of Lifetime Benefit Solutions, Lori is responsible for overseeing the strategic plan and executive leadership for the organization, as well as ensuring that our team of 200 employees is focused on delivering on our commitments to our members, employers, and brokers. Lori has a strong background in sales, management, and human resources, and has a passion for building solid relationships.

Lance Burgess from Lifetime Benefit Solutions

Lance Burgess

Vice President of Sales and Marketing
Lance oversees our Sales Team and serves as the liaison to the Lifetime Healthcare Companies’ Leadership Team to ensure ongoing communication throughout our partnership. Having over a decade of experience, Lance has extensive knowledge and expertise in sales and strategic planning, with a focus on customer satisfaction.

Patricia Moone from Lifetime Benefit Solutions

Patricia Mooney

Director of Operations and Process Optimization
Trish is an Executive Director in the Operations Excellence Division leading the System Business Process Optimization department and the IT and Operations Departments of Lifetime Benefit Solutions. Trish is responsible for the Lean Process Improvement portfolio management, process improvement project governance, mentoring, methodology, and training, along with the operational and IT leadership within Lifetime Benefit Solutions.

Amy Handelman from Lifetime Benefit Solutions

Amy Handelman

Director of Pharmacy Consultation
As the Director of Pharmacy Consultation, Amy is responsible for strategic pharmacy initiatives and programs, providing consultation to employer groups and brokers regarding pharmacy issues, prescribing trends and patterns, clinical developments, and impact and actions that can be taken to assure cost effective use of prescription medications.

Patricia Ciciarelli from Lifetime Benefit Solutions

Patricia Ciciarelli

Vice President of Sales Administration and Customer Experience
Patty is the Vice President of Sales Administration. She has extensive operational knowledge and expertise in working with staff and management at all levels to improve organizational processes, communications, quality and effectiveness. Patty brings these skills to LBS with oversight of client services, implementation and client experience functions.


Rebecca Rainbow from Lifetime Benefit Solutions

Rebecca Rainbow

Human capital and human resource management.

Rosamaria Fernandez from Lifetime Benefit Solutions

Rosamaria Fernandez

Claims and implementation functions for spending account and reimbursement account management.

Todd Kittell from Lifetime Benefit Solutions

Todd Kittell

Operational management of COBRA and Premium Billing services.

Dara Williams from Lifetime Benefit Solutions

Dara Williams

Defined contribution plan services management.

Jeanie Gustafson from Lifetime Benefit Solutions

Jeanie Gustafson

Welfare benefit group services management.

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